FAQs: Frequently Asked Questions

Yes. Visit the Customer Self-Service Portal to set up online billing in the self-service portal and pay your bill online.

  • Log in to the portal.
  • Choose Make a Payment from the Payments drop down menu.
  • Choose your payment method (bank account or credit card) and input the amount and date.
  • Click Continue and follow the prompts.

For assistance, contact TVWD’s Customer Service Team at (503) 848-3000 or by customerservice [at] TVWD.org (email)

Payments can also be made in person, by phone or mail, or with automatic payments (through TVWD or your bank/credit union bill pay).