Start/Stop Service, Interim Billing

Use this form if you would like to create a new account, begin water service, or stop water service. You can also call (503) 848-3000.

Services cannot be stopped/started the same day you are submitting this form. Please allow one business day to process your request. If your stop/start date falls on a weekend or holiday, services will be started/stopped on the next business day. We cannot back-date the service date.

Before filling out this form, confirm TVWD will be your water provider:

Service Requested

Start Service

Stop Service

Add Interim Billing

Primary Account Holder Information

First Name

Last Name

Phone Number

Email Address

Employer

Employer Phone

Add A Second Account Holder?

Yes

No

Secondary Account Holder Information

First Name

Last Name

Phone Number

Email Address

Employer

Employer Phone

Interim Billing Request

Primary Property Owner Information

First Name

Last Name

Phone Number

Email Address

Employer

Employer Phone

Add A Second Property Owner?

Yes

No

Secondary Property Owner Information

First Name

Last Name

Phone Number

Email Address

Employer

Employer Phone

Property Management Company Information

Company Name (Bill will be sent "in care of")

Property Manager's Name

Phone Number

Email Address

Is the mailing address different than the property address?

Yes

No

Mailing Address Information

Address

City

State

Zip

Would You Like To Be Enrolled In Paperless Billing?

Customers requesting paperless bill must enter a valid e-mail. The company will not be responsible for invalid e-mails nor delay pending collection activities. Users are hereby authorizing the company to send their utility bills in PDF format instead of paper bills. Users remain responsible for the timely payment of their utility account regardless of the bill delivery method. The company will not disclose customer e-mails to other companies for request purpose.

What Email Address Would You Like To Use For Paperless Billing?

Forwarding Address

Please provide your forwarding address to ensure timely processing of your final bill

Address

City

State

Zip

Additional Information

Please allow up to two business days for your request to be processed. In some cases, we may be unable to complete your request online. You will receive an email confirming whether your request was processed or further action is required.

I Understand

If the property is currently vacant, the effective date will be the date the request is processed. Allow up to two business days for processing. Interim billing accounts automatically open and close in-between tenants. Fixed charges bill regardless of water consumption.

I Understand

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