Start/Stop Service, Interim Billing

Services cannot be stopped/started the same day you are submitting this form. Please allow one business day to process your request. If your stop/start date falls on a weekend or holiday, services will be started/stopped on the next business day. We cannot back-date the service date.

Before filling out this form, confirm TVWD is your water provider and please have the following information available:

  • Service property address
  • Primary name on account
  • Secondary name on account (if applicable)
  • Property owner information (if renting or leasing)
  • Property management company information (if applicable)
Service Requested *
Property Information
Note: Services start the next business day. We cannot backdate the service start date.
Is the billing address different than the property address? *
Billing Address Information
Interim Billing Request
Primary Property Owner Information
Secondary Property Owner Information
Does a property management company manage the property? *
Property Management Company Information
Attach Owner/Management Agreements (if applicable)
Files must be less than 128 MB.
Allowed file types: jpg jpeg png txt rtf pdf doc zip.
Does a tenant occupy the property? *
Do you own or are you renting/leasing the property? *
Does a property management company manage the property? *
Property Management Company Information
Attach Owner/Management Agreements (if applicable)
Files must be less than 128 MB.
Allowed file types: jpg jpeg png txt rtf pdf doc zip.
Property Owner Information
Was there a change of ownership at this property? *
Change in Ownership
Is the buyer of the property's information the same as the primary or secondary account holder's? *
Buyer Information
Primary Buyer information
Secondary Buyer Information
Primary Seller information
Secondary Seller information
Attach closing documentation
Files must be less than 128 MB.
Allowed file types: jpg jpeg png txt rtf pdf doc zip.
Would you like to be automatically enrolled in paperless billing?
Instead of a paper bill, you will receive an email with a link to the customer service portal, where you can view and pay your bill.  
Supplemental Information *
TVWD and TVWD/CWS joint properties will be set-up with interim billing to occur when a tenant stops their account. The owner’s account will automatically start in-between tenants to ensure proper billing. Fixed charges will continue to bill regardless of water consumption. If the property is changing ownership, closing documents showing the new owner’s information will be required to stop the prior owner’s account and establish interim billing with the new owner.
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