Water Leak Bill Adjustment
Partial Bill Adjustments For Recently Repaired Water Leaks
Have you recently repaired a water leak? If so, you may be eligible for a water loss adjustment.
Eligibility requirements include (but are not limited to):
- Repair leaks within 30 days of the date the leak or leaks are discovered or reasonably should have been discovered;
- Fill out the Water Loss Adjustment Form (Microsoft Word) within three months of the date of the leak repair describing the cause of the water loss, the repair or repairs made to the user's system or plumbing, and the dates the repairs were made.
Please refer to the Water Loss Adjustment Form (Microsoft Word) for complete eligibility requirements and more information.
Bill Adjustment Amount
The amount of the adjustment varies depending on which agency supplies your water. For more information, take a look at our Water Loss Adjustment Request Form (Microsoft Word), contact our Customer Service Department, or call TVWD at (503) 848-3000.