Customer Emergency Assistance Program
No one likes to have their water shut off, especially when experiencing a temporary financial setback that limits their ability to pay their water bill. To address this, TVWD has partnered with Care to Share to provide assistance with water bills. Care to Share is a Beaverton based non-profit agency that provides a variety of assistance and resources to citizens in need.
Customers who pay their TVWD bills online have the opportunity to donate money that is then provided to Care to Share to assist customers with water and sewer bill payments. Customers in need may also request assistance from Care to Share.
We would like to give a sincere thank you to our customers who have donated. The usual donation is $20 or less, and some customers even round up their bill and give the difference to Care to Share. While that's often just a few cents, it really adds up and every penny counts to those in need.
If you would like to help donate to this agency, you can do so when paying your bill online. For more information about Care to Share, including information about receiving assistance, visit their Web site or call their utility line (503) 726-0407.