Customer Services

Understanding Your Water Bill

An Easy Guide To Your Water Bill

  1. Billing Date: The date the bill was released.Water Bill Small

  2. Service Period: The dates your service was measured.

  3. Due Date: The date your bill is due.

  4. Amount Due: Amount due from current and previous billing periods.

  5. Water Charges: Itemized charges for your water service. Fixed water charges are fees for your water service regardless of the amount of water used. Water usage is the charge for the amount of water used. Other fees may also be listed in this section.

  6. Sewer/Surface Water Charges: Certain areas combine other billing services with TVWD's. In this case, these are itemized charges for sewer and surface water service billed by Clean Water Services or the City of Beaverton. Some areas are billed only for TVWD services. In these areas, this section will be blank.

  7. Previous Balance: The amount due from the previous service period.

  8. Payments: The amount paid in the previous service period.

  9. Adjustments: Fees and credits to your bill are listed here.

  10. Current Charges: Amount charged for the current service period.

  11. Account Balance: Amount due from previous and current service periods.

  12. Billing Message: Tips and information about programs and events sponsored by the water provider and/or Clean Water Services. It also indicates if fluoride is added to the water at 0.7 PPM (parts per million).

  13. Consumption Chart: A graphic representation of water usage for the last 14 months, listed by bi-monthly period so you can compare your current use to last year's use.

  14. Payment Stub: The portion of the bill you send with your payment. If you are an automatic payment customer, you will not need to send a payment. It will automatically be deducted from your bank account.

  15. Water Meter Information:

  • Prev Rd: The reading taken at the previous reading
  • Curr Rd: The reading taken at the current reading.
  • Usage: The amount of water used during the current service period, measured in CCF (1 CCF= 100 Cubic Feet or 748 gallons). This is determined by Curr Rd - Prev Rd.