Tualatin Valley Water District
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Customer Services

  • Make A Payment
  • Manage Your Account
  • Detect A Water Leak
  • Your Water Meter
  • Residential Water Rates
  • Commercial Water Rates
  • Understanding Your Bill
  • About Sewer And Stormwater Services
  • Update Your Phone Numbers
  • Care to Share

Manage Your Account

Request Information About Your Account

Payment Options

Make a Payment

Pay your bill with a debit/credit card or sign up for Electronic Funds Transfer through our free online account system. You can also pay by phone, in person at our Headquarters building, or one of our many convenient pay stations located around the District.

Sign up for Paperless Billing:
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| Signup

Signing Up For Paperless Billing ThumbnailWith our online paperless billing option, you can set up your account to receive an E-mail instead of your first-notice paper bill in the mail. Signup online or call (503) 642-1511.

Change Account Information:
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| Signup

Working On Laptop ThumbnailChange the name, phone number, or billing address on your account. If you prefer to do this over the phone, please call (503) 642-1511.

View Account Usage & History:
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Water Usage Chart ThumbnailView your current and past payment history and water usage. If you prefer to do this over the phone, please call (503) 642-1511.

Water Leak Bill Adjustment

Wrench ThumbnailDid you recently repair a water leak? If so, you may be eligible for a partial billing adjustment for water use compared to the same period last year if all leaks are repaired within 30 days of discovery.

Understanding Your Water Bill

Reading Bill ThumbnailAre you unsure about parts of your bill? Our Understanding Your Water Bill Page will tell you exactly what each part of your bill means.

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